IMPORTANT NOTICES !!
updated 21 October 2026
To All My Clients
As I slowly transition my practice into retirement,…sometime, I am making some changes to facilitate and ease that transition. Hence the following notice(s).
Effective 1 December 2026
The fees for all treatments will increase by $5.00 plus HST per treatment.
Effective 1 March 2022
Direct Billing to all Group Insurance Companies is discontinued.
This means you pay for the treatment at time of treatment, a receipt of payment is issued and you as client will need to submit the claim to your group insurance company for reimbursement.
Effective 1 January 2022
I do not offer massage therapy treatment or consultations for liability insurance claims.
This means I do not offer any treatments or consultations required as a result of accidents involving insurance claims.
Effective 5 April 2021
Re: Late Cancellations and appointment No Show fees
A client not showing up for their appointment leaves me no time to contact another client to take the appointment. In so doing, not only am I deprived of income, but another person is deprived of the opportunity to obtain the treatment they desire or need.
Cancellation Policy
To provide the best possible care and respect the time set aside for each client, the following cancellation policy applies to all scheduled appointments.
Advance Notice
Cancellations or rescheduling made more than 24 hours before your scheduled appointment time are accepted with no charge and my gratitude.
Late Cancellations (6–24 Hours’ Notice)
Cancellations made less than 24 hours but more than 6 hours before your scheduled appointment time will be invoiced at 50% of the full session fee.
No-Shows (and/or Less Than 6 Hours’ Notice)
Cancellations made less than 6 hours before your scheduled appointment time — as well as missed appointments with no notice — are treated as a No Show and will be invoiced at 100% of the full session fee.
Invoice payment is required prior to further appointments.
Refund if Your Slot Is Filled
If you provide a late cancellation and I am able to fill your appointment time with another client, I will refund the amount you were invoiced, or void the invoice if unpaid. If I am unable to fill the slot, the invoice stands and payment is required.
Questions
If you have questions about this policy or need to discuss a specific situation, please reach out directly — I’m happy to talk it through.
Thank you for understanding and helping me keep my schedule fair and sustainable for all clients.
Need to cancel your appointment?
Please DO NOT email me or send me a Facebook message!
phone or text only! (902) 514-3459
Accepted Methods of Payment
Visa, Mastercard, Debit/Interac, Cash, Cheque, or e-transfer
PayPal invoice in advance (allows payment by PayPal, Visa, MasterCard, American Express or Discover)